Frequently Asked Questions

In this section, we answer your questions on everything from changing your password, to becoming a SmallWorlds helper.

What Kinds of Items are there in SmallWorlds?

There are four types of items you can buy in SmallWorlds: 1. Normal Items. These are regular items sold in everyday SmallWorlds shops, such as Mary's Antiques or Ace's Appliances. 2. Seasonal Items. Seasonal items are items which are released...

How Do I Change My Name, Password, or Email?

Changing personal details such as your account password or email address is easy! Simply click on your Account button at the top right of the top SmallWorlds menu. A panel will be displayed that shows all your account information and...

What is XP?

XP stands for Experience Points. You can earn XP points by completing missions, playing games and doing other activities within SmallWorlds.  There are six different kinds of XP you can earn: • Explorer XP • Social XP • Artist XP...

How Do I Care For And Train My Pet?

All SmallWorlds citizens can adopt a pet for each of their avatars. You do not need to be a VIP. However, only VIP members can take their pet out of their home space and to other places. If you...

How Do I Become a SmallWorlds Helper?

The SmallWorlds Helper programme needs you! We are on the lookout for great people to come and be SmallWorlds helpers. Helpers help others in the game, answer questions, play games and help with missions. To be a helper, you must...

What Are Avatar Attributes?

Attributes are characteristics that represent how fast, resilient and protected your avatar is.  You'll find your avatar has a total of seven attributes. They can be found under your My Profile icon (blue passport), under the Attributes category at the...

How Do I Make An Item Say or Do Something?

When an item is set up to say or do something, it is called an item interaction. You can set an item interaction to be triggered by almost anything.  For example, it could be triggered when a player enters a...

How Do I Personalize Messages to Recognize Items or Avatar Names?

You can automatically personalize different messages, for example:• You can set a message to greet a person by name when they enter your space.• You can set up an item interaction so that an object in your space says...